Are you experiencing issues with WordPress not sending emails?
This can be a frustrating problem, especially if you rely on email notifications for your website’s users or customers.
Fortunately, there are several simple solutions that can help fix this issue.
One possible cause of WordPress not sending emails is a misconfigured email server.
To test if this is the case, you can use a plugin like Check & Log Email or WP Mail SMTP to send a test email and check if it’s received.
If the test email doesn’t go through, you may need to adjust your email server settings or use a different email service provider.
Another potential cause of WordPress not sending emails is spam filters. If your emails are being marked as spam, they may not be delivered to your recipients’ inboxes.
To avoid this, make sure your emails are properly formatted and avoid using spam trigger words.
Additionally, using a dedicated email sending service like Amazon SES can help improve your email deliverability and reduce the chances of your emails being marked as spam.
Check SMTP Settings
If you’re having trouble with WordPress not sending emails, the first thing you should do is check your SMTP settings. SMTP stands for Simple Mail Transfer Protocol, and it’s the protocol used to send email messages over the internet.
Here are the steps you can take to check your SMTP settings:
Verify Username and Password
The first thing you should check is your SMTP username and password. These are the credentials that WordPress uses to authenticate with your SMTP server. To verify your username and password, follow these steps:
- Log in to your WordPress dashboard.
- Go to the WP Mail SMTP settings page.
- Scroll down to the SMTP options section.
- Verify that your SMTP username and password are correct.
Verify Host and Port
The next thing you should check is your SMTP host and port. These are the settings that WordPress uses to connect to your SMTP server. To verify your host and port, follow these steps:
- Log in to your WordPress dashboard.
- Go to the WP Mail SMTP settings page.
- Scroll down to the SMTP options section.
- Verify that your SMTP host and port are correct.
Verify SSL/TLS Encryption
Finally, you should check your SSL/TLS encryption settings. SSL/TLS is a protocol used to encrypt email messages to protect them from interception. To verify your SSL/TLS encryption settings, follow these steps:
- Log in to your WordPress dashboard.
- Go to the WP Mail SMTP settings page.
- Scroll down to the SMTP options section.
- Verify that your SSL/TLS encryption settings are correct.
Check Email Deliverability
If you’re having trouble with WordPress not sending emails, the first step is to check your email deliverability.
There are a few things you can do to ensure that your emails are being sent and received successfully.
Check Spam Folder
The first thing to check is your spam folder. Sometimes, emails can get flagged as spam and end up in the recipient’s spam folder. Make sure to check your spam folder and mark any emails from your WordPress site as “not spam” if they are there.
Check Email Filters
Another thing to check is your email filters. Some email clients have filters that automatically move emails to different folders based on certain criteria. Make sure to check your email filters and ensure that emails from your WordPress site are not being filtered out.
Check Email Services
Finally, you should check your email services. There are a few different email services that you can use with WordPress, including SMTP and PHP mail.
If you’re using SMTP, make sure that your server settings are correct and that your email service is properly configured. If you’re using PHP mail, make sure that it is enabled on your server and that your email settings are correct.
Check WordPress Plugins
If you are experiencing issues with WordPress not sending emails, it is possible that one or more plugins are causing the problem.
In this section, we will discuss how to check your WordPress plugins to identify if they are causing the email issue.
Deactivate All Plugins
The first step is to deactivate all of your WordPress plugins. This can be done by going to the Plugins section in your WordPress dashboard and selecting all of the plugins. Then, choose Deactivate from the Bulk Actions drop-down menu and click Apply.
Once you have deactivated all of your plugins, try sending a test email to see if the issue has been resolved. If the email is sent successfully, then one or more of your plugins were causing the problem.
Reactivate Plugins One by One
To identify which plugin is causing the issue, you need to reactivate your plugins one by one. Start by selecting one plugin and activating it. Then, send a test email to see if the issue reoccurs. If the email is sent successfully, then the plugin you just activated is not causing the problem.
Repeat this process for each plugin until you have identified the one causing the issue. Once you have identified the problematic plugin, you can either deactivate it permanently or look for an updated version that resolves the issue.
It is important to note that not all plugins are compatible with each other, and some may conflict with WordPress core functions, causing issues such as emails not being sent. Therefore, it is recommended to only use plugins that are necessary for your website and are from reputable sources.
Check WordPress Theme
If you are experiencing issues with WordPress not sending emails, it’s important to check your theme to ensure it’s not causing the problem. Here are some steps you can take to check your WordPress theme:
Switch to a Default Theme
One way to check if your theme is causing the issue is to switch to a default theme like Twenty Twenty-One or Twenty-Twenty.
If the issue is resolved after switching to a default theme, then it’s likely that your previous theme is causing the problem.
Check Theme Functions
Another way to check your theme is to look at the functions.php file in your theme.
This file can be found in the theme folder. Look for any functions related to email or SMTP.
If there are any functions that are overriding the default WordPress email settings, they could be causing the issue.
You can also try disabling any plugins that are related to email or SMTP to see if they are causing the issue.
If the issue is resolved after disabling a plugin, then it’s likely that the plugin is causing the problem.
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